FAQ

Size and fit

Which size should I choose?
Choose the size you normally wear. You will find a size chart on every product page. If you are between two sizes, we recommend the smaller size for bras and the larger size for the shaping bodysuit.

What if the size doesn't fit?
No problem: under our 60-day money-back guarantee, we will exchange the size free of charge. Just drop us a message.

Care

How should I wash my bra or bodysuit?
Ideally by hand, or in the washing machine at 30°C in a laundry bag. Do not tumble dry and do not use bleach. Do not iron the silicone parts.

Orders and delivery

How much is delivery?
Delivery is free and tracked.

When will my parcel arrive?
We dispatch your order within 1-3 working days of order confirmation. Delivery usually takes 6-11 working days from the date you place your order. Once your parcel is on its way, we will email you a tracking link. Find out more on our Shipping & delivery page.

Which payment methods do you accept?
You will see all available payment methods at checkout. Payment is encrypted and secure.

Returns and cancellations

What if I'm not happy with something?
You have a statutory right to cancel your order within 14 days. On top of that, we give you a 60-day money-back guarantee from the day of delivery.

How do I return something?
Email us at contact@molliva.co.uk and we will send you the return instructions. You will find all the details on our Returns & refunds page.

Didn't find your answer?

Get in touch via our Contact us page - we reply in English.